Data Deletion Instructions

You may ask VANTOR to delete eligible personal information submitted through the VANTOR website or received through connected Meta, Facebook, or Instagram lead workflows.

How to submit a request

1. Email office@chimneyvantor.com.
2. Use the subject line Data Deletion Request.
3. Include enough information to identify the relevant record, such as the name, phone number, email address, or Meta lead information used when the request was submitted.

Do not send passwords, authentication codes, or unrelated sensitive information. VANTOR may reasonably verify your identity or your authority to act for another person before completing the request.

What happens after a request

VANTOR will review the request and delete or de-identify eligible information. Some information may need to be retained when reasonably necessary for legal, accounting, security, fraud-prevention, dispute, or operational purposes. VANTOR may ask for clarification if the information provided is not enough to locate the relevant record.

Removing or disconnecting a Meta app

Disconnecting or removing a connected Meta app may stop future access to information through that connection. It may not, by itself, delete information that VANTOR already received. Use the email instructions above to request deletion of eligible information already held by VANTOR.

Privacy policy

For more information about how VANTOR handles personal information, read our Privacy Policy.